Returns & Exchanges
At Emma Relief, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
After your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing